Shipping policy

 

Thank you for shopping with Persona. Below are the terms and conditions that make up our Shipping Policy.

1. Processing Time
All orders are processed within 4-6 weeks, because we preorder. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed.

2. Shipping Rates & Delivery Estimates
free shipping for domestic.

Estimated delivery times:

• Domestic: 4-6 weeks

• International: time could vary.

3. Shipment Confirmation & Tracking
You will receive a shipping confirmation email with a tracking number once your order has been shipped.

4. Customs, Duties, and Taxes
Persona is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Delays
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.

6. Lost or Stolen Packages
Persona is not responsible for lost or stolen packages once they have been marked as delivered. Please ensure your shipping address is correct and secure.

7. Incorrect Address
If you provide an incorrect shipping address, we are not responsible for orders shipped to that address. Please double-check your information before placing an order.

8. Contact Us
If you have any questions about your shipment, contact us at: karifalakaba25@gmail.com